FAQ
FDR STUDIOS: FREQUENTLY ASKED QUESTIONS (FAQ)
[ CATEGORY 01: ORDERS & TRACKING ]
Q: HOW CAN I TRACK THE REVOLUTION?
A: Once your order is dispatched, a digital footprint (tracking number) will be sent to your registered email. You can monitor the motion of your gear via our [Track Order Page]. Please allow 48-72 hours for the carrier to update the logistics intel.
Q: CAN I ALTER OR CANCEL MY ORDER?
A: We move fast. Once an order is locked into our system, it enters the production line immediately. If you need to make urgent changes, contact info@fdrstudios.com within 2 hours of placement. We cannot guarantee interceptions after this window.
[ CATEGORY 02: SHIPPING & LOGISTICS ]
Q: WHERE DOES FDR SHIP?
A: We currently deploy to the USA, UK, Canada, Australia, and most of Europe. We are constantly expanding our global reach. If your coordinates aren't available at checkout, stay tuned—the revolution is spreading.
Q: HOW LONG UNTIL MY GEAR ARRIVES?
A: * Processing: 1-2 business days.
Transit: Standard shipping takes 7-12 business days depending on your zone.
Note: High-demand drops may require additional production time.
[ CATEGORY 03: RETURNS & REFUNDS ]
Q: WHAT IS THE RETURN PROTOCOL?
A: We accept returns of unworn, unwashed items with original tags intact within 30 days of delivery. To initiate a return, visit our [Returns & Exchanges] portal. Please note: Return shipping fees are the responsibility of the customer.
Q: WHEN WILL I RECEIVE MY REFUND?
A: Once your returned armor is inspected and approved at our hangar, refunds are processed to your original payment method within 5 business days.
[ CATEGORY 04: SIZING & PRODUCT CARE ]
Q: HOW DO I CHOOSE THE RIGHT FIT?
A: Our gear is designed for the modern pioneer. We offer two primary fits: UNISEX OVERSIZED (Street-grit) and BADDIE SLIM (Body-sculpting). Check our [Size Guide] for detailed measurements before you buy.
Q: HOW SHOULD I WASH MY FDR PIECES?
A: To preserve the structural integrity and graphics:
Turn inside out.
Cold wash only.
Hang dry (avoid the dryer).
Do not iron directly on prints.
[ CATEGORY 05: PAYMENTS & SECURITY ]
Q: WHICH PAYMENT METHODS ARE SECURE?
A: We accept all major credit cards, PayPal, and Shopify Payments. Your data is encrypted and secure—we never store your full financial coordinates.